Privacy Policy

At nod88, we take the privacy of our players seriously. This Privacy Policy explains what personal information we collect when you access or use the nod88 platform, how we use that information, with whom we may share it, and the choices available to you. By continuing to use nod88, you acknowledge that you have read and understood this policy.

This policy applies to all users of nod88 based in Bangladesh and anywhere else in the world where nod88 operates. It covers all services provided through the nod88 website, including cricket betting, live casino, slots, and crash games. We encourage you to review this document periodically, as it may be updated to reflect changes in our practices or applicable laws.

1. Information We Collect

nod88 collects personal information in order to provide its services, verify player identity, process payments, and maintain platform security. The types of information we collect fall into two broad categories: information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you register for an account, make a deposit or withdrawal, contact our support team, or use any feature of the nod88 platform, you may provide us with:

• Full name, date of birth, and government-issued identification details for KYC verification
• Contact information including your email address and phone number
• Residential address (city, district, division) within Bangladesh
• Payment account details such as your bKash, Nagad, Rocket, Upay, or bank account information used to process transactions
• Correspondence records when you contact us via email or live chat support

1.2 Information Collected Automatically

When you browse or interact with the nod88 website, we automatically collect certain technical and behavioral data, including:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each page, click patterns, and session duration
• Geolocation data (country and city level) derived from your IP address

2. How We Use Your Information

nod88 uses the personal information we collect strictly for the following purposes:

• Account registration, authentication, and ongoing account management
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Conducting KYC identity verification to comply with platform security and anti-fraud requirements
• Delivering customer support, resolving disputes, and responding to your enquiries
• Sending service notifications, bonus alerts, and promotional offers you have opted into
• Analysing platform usage patterns to improve service quality, game recommendations, and user experience

We do not use your personal information for automated decision-making that produces significant legal effects without human review. Any profiling carried out for fraud detection or responsible gaming purposes involves human oversight at all key decision points.

3. Sharing Your Information

nod88 does not sell, rent, or trade your personal information to any third party. We may, however, share specific data with trusted partners and service providers under strict contractual data-protection obligations, and only to the extent necessary to operate our platform.

3.1 Payment Processors

To process your deposits and withdrawals, we share the minimum required financial data with our authorised payment partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners are bound by their own privacy and security frameworks and do not receive any additional personal information beyond what is required to execute your transaction.

3.2 Technology and Game Providers

Our platform is powered by game content from industry-leading studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised or aggregated session data (such as game rounds played and RTP statistics) for technical reporting purposes. They do not receive your name, contact details, or payment information.

3.3 Legal and Regulatory Disclosure

nod88 may disclose your personal information to competent authorities, regulators, or law enforcement agencies where we are legally required or permitted to do so. Such disclosure will be limited to the specific information requested and will be handled with the utmost care and confidentiality.

4. Payment Data and Financial Transactions

All financial transactions on nod88 are processed through encrypted, secure payment channels. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the transaction data is handled directly by the respective payment provider's secure infrastructure. nod88 stores only a transaction reference number and status for account reconciliation purposes — we do not store your full mobile banking PIN, card number, or CVV code on our servers.

Minimum deposit thresholds and maximum withdrawal limits apply to all accounts. These financial terms are maintained separately in the nod88 Terms and Conditions. We recommend reviewing those terms alongside this Privacy Policy to get a complete picture of how your financial data is handled.

5. Cookies and Tracking Technologies

nod88 uses cookies and similar tracking technologies to enhance your browsing experience, maintain your logged-in session, and understand how our platform is used. This section explains what types of cookies we deploy and how you can control them.

5.1 Essential Cookies

These cookies are strictly necessary for the nod88 website to function correctly. They maintain your login session, remember your language preference, and ensure security tokens remain valid during your visit. You cannot opt out of essential cookies without disabling the website functionality entirely.

5.2 Analytics Cookies

Analytics cookies help us understand which pages are most popular, how users navigate between sections, and where technical issues may occur. This data is collected in aggregate form and is not linked to any individually identifiable user. We use this insight to prioritise improvements to the nod88 platform.

5.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only certain cookies, or be notified when a cookie is set. Please refer to your browser's help documentation for specific instructions on how to manage cookie settings on your device.

Please be aware that disabling certain cookies may affect the functionality of the nod88 platform, including your ability to remain logged in, access personalised game recommendations, or complete financial transactions smoothly.

6. Data Retention

nod88 retains personal information only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. Account information is typically retained for the duration of your active account plus a mandatory post-closure retention period for regulatory compliance and dispute resolution purposes.

When your personal data is no longer required, nod88 will securely delete or anonymise it in accordance with recognised data disposal standards. If you request the closure of your account, we will process your request within a reasonable timeframe and inform you of any data we are required to retain by law.

7. Your Rights Over Your Personal Data

nod88 respects your rights regarding your personal data. Depending on your jurisdiction and applicable data protection laws, you may have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right of rectification — to request correction of any inaccurate or incomplete personal data
• Right of erasure — to request deletion of your personal data where it is no longer necessary for thepurposes for which it was collected
• Right to restrict processing — to request that we limit how we use your data in certain circumstances
• Right to object — to object to the processing of your personal data for direct marketing purposes

To exercise any of these rights, please contact our privacy team at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request to protect against unauthorised access.

8. Security of Your Information

nod88 employs a range of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, restricted access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure server infrastructure managed by experienced technical teams.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. We strongly recommend that you use a strong, unique password for your nod88 account, enable any available two-factor authentication features, and never share your login credentials with any other person. If you suspect that your account has been compromised, contact our support team immediately at [email protected].

9. Children and Minors

nod88 is strictly an adults-only platform. We do not knowingly collect personal information from any person under the age of 21. Our registration process includes age verification steps designed to prevent minors from accessing the platform. If we discover that personal data has been collected from a person under 21, we will take immediate steps to delete that information from our records and close the associated account.

If you are a parent or guardian and believe your child has registered on nod88, please contact us immediately at [email protected]. We take underage gambling prevention seriously and will act on all such reports promptly. This platform is for adults aged 21 and above only.

10. Changes to This Privacy Policy

nod88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform. Your continued use of nod88 after any such update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy regularly to stay informed about how nod88 protects your personal information. Archived versions of previous policies are available on request by contacting [email protected].

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way nod88 handles your personal information, our privacy team is ready to assist you. We are committed to addressing all data-related enquiries promptly and transparently.

Email us at: [email protected]